Terms and Conditions

These Terms and Conditions ("Terms") are a binding agreement between you and Croft Crafts, LLC ("Croft Crafts," "we," "us," or "our") governing your access to and use of OpportunityOps Social Outreach, including its websites, applications, workspaces, publishing tools, artificial-intelligence features, connected-service integrations, and related services (collectively, the "Service"). By creating an account, starting a paid trial or subscription, or using the Service, you agree to these Terms and acknowledge our Privacy Notice. If you do not agree, do not use the Service.

You must be at least 18 years old and legally able to enter into this agreement. If you use the Service for a company, client, organization, or other entity, you represent that you have authority to bind that entity and to act for each workspace, brand, connected account, and content source you use. In that case, "you" includes that entity.

OpportunityOps is a business marketing-operations service that can help customers create and organize campaigns, generate or transform content, review and approve destination-specific versions, connect third-party accounts, publish or schedule authorized content, and preserve delivery or workflow evidence. The Founding Pilot is an early commercial release, not a demonstration or promise that every planned feature is already available. Features, supported destinations, limits, models, workflows, and integrations may evolve as the Service improves and as third-party requirements change. We will not use pilot status to avoid obligations that apply to billing, privacy, security, or our own operation of the Service.

You must provide accurate registration information, maintain current contact information, protect your password and active sessions, and promptly report suspected unauthorized access. You may use only workspaces, brands, content, media, credentials, destinations, and third-party accounts you are authorized to manage. You are responsible for activity performed through your account by you or by people you authorize. We may require identity, ownership, or authorization verification when reasonably necessary to protect an account, resolve a dispute, process a privacy request, or prevent misuse.

If you enter the Founding Pilot at $25 per month, that monthly price remains available for the same Pilot subscription while it remains continuously active and in good standing. Ordinary improvements to the subscribed OpportunityOps Social workflow may be included without increasing that Pilot subscription price. The Pilot price does not require us to include every future product, premium module, materially distinct service, high-cost or metered generation capability, usage tier, industry package, third-party service, or external provider charge at no additional cost. Any separately priced feature or service will be disclosed before you incur a new charge. If the Pilot subscription is canceled and later restarted, or remains unpaid beyond an applicable recovery period, then-current pricing may apply.

"Customer Content" means campaign briefs, business information, prompts, instructions, text, media, files, brand materials, destination information, uploaded source material, approvals, and other content you or your authorized users submit to or create through the Service. As between you and us, you retain ownership of Customer Content you owned before submitting it. You grant us a limited, non-exclusive, worldwide license to host, copy, transmit, process, format, transform, and otherwise use Customer Content only as reasonably necessary to provide, secure, maintain, troubleshoot, support, and improve the requested Service functions, including sending content to destinations or processors you direct us to use. This license ends when the relevant content is deleted from our systems, subject to lawful retention, backups, security records, and data already sent to third parties at your direction.

You are responsible for ensuring that Customer Content, claims, offers, media, links, instructions, audiences, permissions, and publishing decisions are accurate, lawful, and authorized. You must have all rights and consents needed for content you upload or instruct us to process. You are responsible for reviewing campaign versions before approval and for complying with advertising, intellectual-property, privacy, publicity, consumer-protection, industry, and platform rules that apply to your business. OpportunityOps does not independently verify every factual claim or legal requirement in your campaigns.

Connecting a social network, AI provider, payment processor, or other third-party service authorizes OpportunityOps to use the connection as needed to perform the actions you request within the permissions granted. You retain ownership and control of your third-party accounts. You are responsible for the standing, permissions, policies, and lawful use of those accounts. Approval or a publish instruction authorizes us to transmit the approved content and related metadata to the selected destination. A connection does not guarantee that a provider will accept, publish, retain, distribute, rank, or display content. We remain responsible for our own Service obligations, but we do not control third-party account enforcement, API availability, moderation decisions, delivery systems, or policy changes.

You may not use the Service to violate law or another party's rights; impersonate a person or misrepresent authorization; distribute malware, unlawful material, fraudulent claims, abusive spam, or content intended to facilitate wrongdoing; infringe intellectual-property, privacy, publicity, or contractual rights; compromise accounts or credentials; scrape, probe, reverse engineer, attack, overload, or bypass restrictions on the Service except where a non-waivable law expressly permits it; defeat approval, billing, safety, access-control, or security mechanisms; or use a connected service in violation of its applicable rules. You also may not upload regulated or highly sensitive data that the Service is not expressly designed and agreed to process.

The Service, including its software, workflows, interfaces, documentation, designs, trademarks, logos, and other materials we provide, is owned by or licensed to Croft Crafts, LLC and is protected by applicable law. Subject to these Terms and your applicable plan, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal business purposes and authorized client work. These Terms do not transfer ownership of the Service or our underlying technology to you.

If you voluntarily provide product suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free right to use that feedback to operate and improve the Service without compensation or attribution. This does not give us ownership of Customer Content merely because Customer Content is involved in a support conversation; we will separate product feedback from your proprietary content where reasonably possible.

We use administrative and technical safeguards intended to protect account, workspace, credential, and content data consistent with the nature of the Service. No online service can guarantee absolute security. You must use a strong unique password, protect provider credentials, limit access to authorized personnel, and promptly report suspected compromise. Nonpublic Customer Content is handled as described in our Privacy Notice and is not licensed to us for unrelated commercial exploitation.

The Service is provided on an as-available basis. We do not guarantee uninterrupted availability, a particular social-platform approval, a specific publishing time, engagement level, revenue result, search ranking, audience response, or other business outcome. We may maintain, replace, add, remove, suspend, or limit features when reasonably necessary for security, reliability, legal compliance, provider compatibility, cost control, or product development. We will not charge you for a separately priced capability without disclosure and authorization, and we will provide reasonable notice when a material change to a paid core service or price requires it.

We may suspend or restrict access when reasonably necessary because of suspected unauthorized use, security risk, unlawful conduct, material breach of these Terms, platform abuse, payment failure, or a legal requirement. Where appropriate, we will limit a restriction to the affected capability and provide a reasonable path to resolve the issue. You may stop using the Service at any time and may cancel your subscription as described above. We may terminate the agreement for a material breach that is not cured after reasonable notice when cure is appropriate, or immediately when continued access would create a material security, legal, or abuse risk.

The Service depends on third-party infrastructure, authentication, storage, payment, AI, email, and social-platform services. Those services are governed by their own terms and privacy practices and may change or become unavailable. We are not responsible for a third party's independent acts, omissions, outages, content, policies, fees, or account decisions, but this provision does not excuse a failure caused by our own breach of these Terms or our own negligent operation of the Service where liability cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPATIBLE WITH EVERY THIRD-PARTY PLATFORM, OR THAT OUTPUT OR PUBLISHING WILL ACHIEVE A PARTICULAR RESULT. RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED ARE NOT AFFECTED.

To the extent permitted by law, you will defend, indemnify, and hold harmless Croft Crafts, LLC, its affiliates, and their officers, managers, employees, contractors, and agents from third-party claims, damages, judgments, penalties, liabilities, and reasonable legal fees arising from your Customer Content, your lack of authority over a workspace or connected account, your violation of applicable law or third-party rights, your material violation of these Terms, or your misuse of the Service. We will give reasonable notice of a covered claim and allow you to control the defense, subject to our right to participate with counsel of our choosing at our expense and to withhold consent from a settlement that imposes an admission, obligation, or liability on us.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including widespread network failures, provider outages, acts of government, natural disasters, labor disruptions, war, terrorism, or major cyber incidents, provided the affected party uses commercially reasonable efforts to reduce the impact and resume performance. This section does not excuse amounts already due for services already provided.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent federal law applies. Any dispute not resolved informally will be brought in a state or federal court with proper jurisdiction over the principal place of business of Croft Crafts, LLC in Florida, and each party consents to personal jurisdiction and venue there. This section does not prevent either party from seeking appropriate emergency or injunctive relief in a court with jurisdiction, and it does not override a non-waivable law that requires a different forum or governing law.

We may update these Terms as the Service, law, or business changes. The effective date above identifies the current version. We will post the revised Terms and, when legally required or when a change materially increases your payment obligations or materially reduces your contractual rights, provide additional notice or obtain renewed agreement before the change applies. Changes do not retroactively authorize charges or data uses that required separate consent when they occurred. Operational, authentication, billing, security, and service notices may be sent electronically to the email associated with your account or presented in the Service.

These Terms, together with the Privacy Notice and any plan-specific or written terms expressly incorporated into them, are the agreement between you and us concerning the Service and supersede prior statements about the same subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent, except in connection with a bona fide sale or reorganization of your business if the assignee accepts these Terms. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all relevant assets, subject to applicable law. Headings are for convenience only.

Questions about these Terms, billing, cancellation, security, or account access may be sent to support@opportunityops.net.